About Us

We're a trusted, family-run business based in Darwen, combining decades of experience with modern expertise to deliver exceptional heating and plumbing services across the North West.

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Professional

Every job we undertake meets the highest industry standards, with Gas Safe registered engineers and comprehensive insurance coverage for complete peace of mind.

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Family Values

As a family-run business, we treat every customer like family, providing personal attention and building lasting relationships built on trust and reliability.

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Community

Proud members of the Care Network charity, we're committed to supporting our local community and helping people live independently in their own homes.

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Honest

We believe in transparent pricing, clear communication, and delivering exactly what we promise - no hidden costs, no surprises, just honest, professional service.

Our Story

Your trusted local experts

Innovation NW - Plumbing and Gas Safe Engineers was established with a simple mission: to provide Lancashire with reliable, professional heating and plumbing services that you can truly depend on.

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Decades of combined experience from our qualified team

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Baxi Approved installers fitting all boiler brands from budget to premium

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DBS-checked engineers with full qualifications and insurance

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WHY CHOOSE US

What Sets Us Apart

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Complete Peace of Mind

Our small, dedicated team has been working together for four years, so you'll see the same familiar faces every time. Each engineer is DBS-checked, fully qualified, and comprehensively insured, whilst our Care Network membership ensures we meet the strictest standards for reliability and professionalism.

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Professional Results

With someone in our office full-time providing a constant point of contact, plus our organised booking system with confirmations and reminders, you'll always know exactly what's happening with your job from start to finish.

Reviews

What Our Customers Say

"Highly recommend John came out when gas had to be turned off and he came out fixed boiler and sorted radiators out."

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Caroline Douglas

Google review

"Friendly and professional service, did excellent work on our boiler"

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Sophie George

Google review

"Excellent workmanship and service from John & the Innovation team."

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Jane Pike

Google review

"I had an excellent service from this Company. A job well done. Punctual and caring. Well done."

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Susan Russell

Google review